GET https://mailtrack.ngrok.io/en/features/email-tracking

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Locale Domain Times used Message ID Message Preview
en messages 1 How do I know I'm installing the original Mailtrack®? How do I know I'm installing the original Mailtrack®?
en messages 1 Mailtrack® is a registered trademark of Mailsuite S.L. The official extension is only distributed on this site and on the Chrome Web Store — look for Mailtrack® published by Mailsuite, the one with 3 million users and over 11,500 reviews. Any similar-looking product elsewhere isn’t Mailtrack®. Mailtrack® is a registered trademark of Mailsuite S.L. The official extension is only distributed on this site and on the Chrome Web Store — look for Mailtrack® published by Mailsuite, the one with 3 million users and over 11,500 reviews. Any similar-looking product elsewhere isn’t Mailtrack®.
en messages 1 What happened to Mailtrack? Is it still available? What happened to Mailtrack? Is it still available?
en messages 1 Mailtrack is alive and well — since 2024 it's part of Mailsuite. Same extension, same team, more features. Your account works as always. Mailtrack is alive and well — since 2024 it's part of Mailsuite. Same extension, same team, more features. Your account works as always.
en messages 1 Does Gmail have read receipts? Does Gmail have read receipts?
en messages 1 Only for Google Workspace accounts where an administrator has enabled them — and the recipient can refuse to send one. Personal Gmail accounts don’t have read receipts at all, which is why most people use an email tracker instead. Only for Google Workspace accounts where an administrator has enabled them — and the recipient can refuse to send one. Personal Gmail accounts don’t have read receipts at all, which is why most people use an email tracker instead.
en messages 1 How can I tell if my email was opened? How can I tell if my email was opened?
en messages 1 After installing, every sent email shows double check marks in your sent folder: grey means delivered, green means opened. You also get real-time notifications and a full history per contact. After installing, every sent email shows double check marks in your sent folder: grey means delivered, green means opened. You also get real-time notifications and a full history per contact.
en messages 1 How does email tracking work? How does email tracking work?
en messages 1 A small, invisible pixel is embedded in your outgoing email. When the recipient opens the message, the pixel loads and the open is recorded — with time and count. The content of your emails is never read or stored. A small, invisible pixel is embedded in your outgoing email. When the recipient opens the message, the pixel loads and the open is recorded — with time and count. The content of your emails is never read or stored.
en messages 1 Is email tracking legal? Is email tracking legal?
en messages 1 Yes, in most jurisdictions, when used for legitimate purposes. Mailsuite is GDPR compliant and undergoes annual security audits by Google. Make sure your use complies with applicable laws and respects recipient privacy. Yes, in most jurisdictions, when used for legitimate purposes. Mailsuite is GDPR compliant and undergoes annual security audits by Google. Make sure your use complies with applicable laws and respects recipient privacy.
en messages 1 Will recipients know the email is tracked? Will recipients know the email is tracked?
en messages 1 Free accounts include a “Sent with Mailsuite” signature in the email footer. Advanced accounts send without it. Free accounts include a “Sent with Mailsuite” signature in the email footer. Advanced accounts send without it.
en messages 1 Can I track emails from my phone? Can I track emails from my phone?
en messages 1 Yes — with the <a href="%appUrl%">Mailsuite app for Android and iPhone</a>, you can send tracked emails and get open notifications on the go. Yes — with the <a href="/en/features/mailsuite-for-android-iphone">Mailsuite app for Android and iPhone</a>, you can send tracked emails and get open notifications on the go.
en messages 1 Track your Gmail emails for free. See exactly when your emails are opened with real-time double check marks. Unlimited tracking, no credit card required. Track your Gmail emails for free. See exactly when your emails are opened with real-time double check marks. Unlimited tracking, no credit card required.
en messages 1 Email Tracking for Gmail — See Who Opens Your Emails Email Tracking for Gmail — See Who Opens Your Emails
en messages 3 Features Features
en messages 2 Insights Insights
en messages 4 Email Tracker Email Tracker
en messages 3 Follow-up Reminders Follow-up Reminders
en messages 3 Email Analytics Email Analytics
en messages 2 Outreach Outreach
en messages 3 Mass Email Mass Email
en messages 3 Mail Merge Mail Merge
en messages 2 Templates Templates
en messages 6 Video Messages Video Messages
en messages 2 Document Sharing Document Sharing
en messages 3 Document Tracking Document Tracking
en messages 3 Secure Document Sharing Secure Document Sharing
en messages 2 Confidential Watermark Confidential Watermark
en messages 3 Signature Request Signature Request
en messages 2 CRM CRM
en messages 3 CRM for Gmail CRM for Gmail
en messages 3 Download Download
en messages 3 Mailtrack for Chrome (extension) Mailtrack for Chrome (extension)
en messages 3 Mailtrack for Android (app) Mailtrack for Android (app)
en messages 3 Mailtrack for iPhone (app) Mailtrack for iPhone (app)
en messages 3 Mailtrack for the Gmail app (add-on) Mailtrack for the Gmail app (add-on)
en messages 3 Mailsuite for Outlook (add-in) Mailsuite for Outlook (add-in)
en messages 3 Mailtrack for your organization (add-on) Mailtrack for your organization (add-on)
en messages 3 Resources Resources
en messages 3 Sign PDF online Sign PDF online
en messages 3 Blog Blog
en messages 3 /hc/en-us /hc/en-us
en messages 3 FAQs FAQs
en messages 3 Signature Generator Signature Generator
en custom-email 3 Custom email Custom email
en messages 2 Tutorials Tutorials
en messages 3 Testimonials Testimonials
en messages 3 Pricing Pricing
en messages 2 Teams Teams
en messages 1 Sign in Sign in
en messages 1 Install Mailsuite Install Mailsuite
en messages 4 Installed Installed
en messages 7 Add to Chrome — it's free Add to Chrome — it's free
en messages 2 Email Tracking for Gmail Email Tracking for Gmail
en messages 1 See exactly when your emails are opened — with simple double check marks inside Gmail. Unlimited and free, no credit card required See exactly when your emails are opened — with simple double check marks inside Gmail. Unlimited and free, no credit card required
en messages 1 bundles/mailtrackfrontend/img/newWeb/pages/mailtracking/hero.png bundles/mailtrackfrontend/img/newWeb/pages/mailtracking/hero.png
en messages 1 https://s3.eu-west-1.amazonaws.com/io.mailtrack.assets/downloads/docs/cert_ISO27001_en.pdf https://s3.eu-west-1.amazonaws.com/io.mailtrack.assets/downloads/docs/cert_ISO27001_en.pdf
en messages 2 4.5 out of 5 stars 4.5 out of 5 stars
en messages 2 reviews reviews
en messages 2 Trusted by Trusted by
en messages 2 users users
en messages 1 Used by professionals at Used by professionals at
en messages 1 Owner at Stead Global Owner at Stead Global
en messages 1 I love the product you built. It's pretty awesome. I've talked to a lot of people about it. It definitely transformed the way I send and use email. I love the product you built. It's pretty awesome. I've talked to a lot of people about it. It definitely transformed the way I send and use email.
en messages 1 Director at The People Institute Director at The People Institute
en messages 1 I love Mailsuite because it gives me sneak peeks into when my customers are reading my emails. I also love the click tracking, which lets me see what links they're clicking. It really helps me understand what's working in our emails and what's not. I love Mailsuite because it gives me sneak peeks into when my customers are reading my emails. I also love the click tracking, which lets me see what links they're clicking. It really helps me understand what's working in our emails and what's not.
en messages 1 Realtor at United Real Estate Solutions, Knoxville Realtor at United Real Estate Solutions, Knoxville
en messages 1 I am realtor it’s very important for me to see when my clients open emails I sent. I think anyone who needs a tracking system will find this one exceptional. I am realtor it’s very important for me to see when my clients open emails I sent. I think anyone who needs a tracking system will find this one exceptional.
en messages 1 See more reviews See more reviews
en messages 1 Read receipts vs. email tracking Read receipts vs. email tracking
en messages 1 Why Gmail’s read receipts aren’t enough Why Gmail’s read receipts aren’t enough
en messages 1 Gmail’s built-in read receipts rarely work for regular users. Email tracking works everywhere, for every message Gmail’s built-in read receipts rarely work for regular users. Email tracking works everywhere, for every message
en messages 1 Gmail read receipts Gmail read receipts
en messages 1 Only on Google Workspace accounts, with admin approval Only on Google Workspace accounts, with admin approval
en messages 1 The recipient can decline to send the receipt The recipient can decline to send the receipt
en messages 1 Not available for personal @gmail.com accounts Not available for personal @gmail.com accounts
en messages 1 No history, no reporting, no notifications No history, no reporting, no notifications
en messages 1 Email tracking with Mailsuite Email tracking with Mailsuite
en messages 1 Works with any Gmail or Workspace account Works with any Gmail or Workspace account
en messages 1 No action needed from the recipient No action needed from the recipient
en messages 1 Real-time notifications + full tracking history Real-time notifications + full tracking history
en messages 1 Free and unlimited Free and unlimited
en messages 2 The Most Accurate and Trustworthy Email Tracker The Most Accurate and Trustworthy Email Tracker
en messages 1 Mailsuite filters out false self-opens and registers every open individually, even in group emails, so the tracking data you see reflects what your recipients actually did Mailsuite filters out false self-opens and registers every open individually, even in group emails, so the tracking data you see reflects what your recipients actually did
en messages 1 bundles/mailtrackfrontend/img/newWeb/pages/mailtracking/gmail-and-outlook.png bundles/mailtrackfrontend/img/newWeb/pages/mailtracking/gmail-and-outlook.png
en messages 2 Ensure Your Emails Reach the Inbox, Not Spam Ensure Your Emails Reach the Inbox, Not Spam
en messages 1 Mailsuite sends your emails directly through your own Gmail account, without routing them through third-party servers. Your messages keep Gmail’s trusted deliverability and stay out of the spam folder Mailsuite sends your emails directly through your own Gmail account, without routing them through third-party servers. Your messages keep Gmail’s trusted deliverability and stay out of the spam folder
en messages 2 Track Each Recipient Separately in Group Emails Track Each Recipient Separately in Group Emails
en messages 1 With most trackers you only know that a group email was opened by someone. Mailsuite tells you exactly which recipient opened it and when, so you can follow up with the right person With most trackers you only know that a group email was opened by someone. Mailsuite tells you exactly which recipient opened it and when, so you can follow up with the right person
en messages 2 Automatic Real-Time Alerts for Follow-Ups Automatic Real-Time Alerts for Follow-Ups
en messages 1 Know the moment interest peaks: get an alert when an email is opened several times, when an old email is suddenly reopened, or when a message still has no reply after 24–48 hours Know the moment interest peaks: get an alert when an email is opened several times, when an old email is suddenly reopened, or when a message still has no reply after 24–48 hours
en messages 2 Your Privacy Matters. We Never Access or Sell Your Data Your Privacy Matters. We Never Access or Sell Your Data
en messages 1 We never read, store, sell, or share the content of your emails or your personal data. Mailsuite is fully GDPR compliant, so your data and your recipients’ data stay protected We never read, store, sell, or share the content of your emails or your personal data. Mailsuite is fully GDPR compliant, so your data and your recipients’ data stay protected
en messages 2 Legal and Secure with Encrypted Safeguards Legal and Secure with Encrypted Safeguards
en messages 1 Mailsuite passes annual Google security audits, meets strict industry security standards, and protects your data with AES-256 encryption Mailsuite passes annual Google security audits, meets strict industry security standards, and protects your data with AES-256 encryption
en messages 1 Choose the plan that best fits your needs Choose the plan that best fits your needs
en messages 1 Most popular Most popular
en pricing 1 Sales tax and VAT may apply Sales tax and VAT may apply
en messages 1 And many other features And many other features
en messages 1 Unlimited email tracking Unlimited email tracking
en messages 1 Track as many emails as you need, with full details on when and how often they are opened. Track as many emails as you need, with full details on when and how often they are opened.
en messages 1 Individual tracking in group emails Individual tracking in group emails
en messages 1 Know exactly who opened your emails when sent to multiple recipients. Know exactly who opened your emails when sent to multiple recipients.
en messages 1 Full email tracking history Full email tracking history
en messages 1 Access a complete log of email opens and link clicks over time. Access a complete log of email opens and link clicks over time.
en messages 1 Real-time open and click notifications Real-time open and click notifications
en messages 1 Get instant email and desktop alerts when someone opens your email or clicks a link. Get instant email and desktop alerts when someone opens your email or clicks a link.
en messages 1 Follow-up reminders Follow-up reminders
en messages 1 Get notified if an email hasn’t been opened or replied to within 24–72 hours. Get notified if an email hasn’t been opened or replied to within 24–72 hours.
en messages 1 Open Spike Alerts Open Spike Alerts
en messages 1 Get notified when an email is opened multiple times in a short period, signaling strong interest. Get notified when an email is opened multiple times in a short period, signaling strong interest.
en messages 1 Email Revival Alerts Email Revival Alerts
en messages 1 Receive alerts when an old email is reopened after a certain amount of time. Receive alerts when an old email is reopened after a certain amount of time.
en messages 1 False open prevention False open prevention
en messages 1 Avoid self-opens being counted when you check your own emails. Avoid self-opens being counted when you check your own emails.
en messages 1 FAQ FAQ
en messages 1 Email Tracking Questions, Answered Email Tracking Questions, Answered
en messages 1 Mailsuite’s tracking is built on <a href="%mailtrackUrl%">Mailtrack®</a>, the original Gmail tracking extension, trusted by 3 million users since 2013 Mailsuite’s tracking is built on <a href="https://mailtrack.com">Mailtrack®</a>, the original Gmail tracking extension, trusted by 3 million users since 2013
en messages 1 Get started and join more than <strong>%numberOfUsers%</strong> happy Mailsuite users Get started and join more than <strong>3,000,000</strong> happy Mailsuite users
en messages 1 ratings on the Chrome Web Store ratings on the Chrome Web Store
en messages 1 #1 Most Downloaded #1 Most Downloaded
en messages 1 on Chrome Web Store on Chrome Web Store
en messages 1 “I love this software! It makes my life better. It's <strong>worth every penny</strong>. Highly recommend!” “I love this software! It makes my life better. It's <strong>worth every penny</strong>. Highly recommend!”
en messages 1 “Top tip: <strong>You can run very effective tailored marketing campaigns straight from your Gmail box</strong> using this tool! No Mailchimp needed. Super easy.” “Top tip: <strong>You can run very effective tailored marketing campaigns straight from your Gmail box</strong> using this tool! No Mailchimp needed. Super easy.”
en messages 1 “Been using Mailsuite for many years now and don't plan on stopping any time soon as <strong>it does exactly what I need it to do with enough customization to fit my specific needs</strong>. Support is also super efficient as well. When I wanted to switch my Pro Plan to a different email account, it was done within a couple of hours without any hassle.” “Been using Mailsuite for many years now and don't plan on stopping any time soon as <strong>it does exactly what I need it to do with enough customization to fit my specific needs</strong>. Support is also super efficient as well. When I wanted to switch my Pro Plan to a different email account, it was done within a couple of hours without any hassle.”
en messages 1 “Mailsuite, You're the best. Can't run our business effectively without you. <strong>You save measurable time, team administrative costs and money</strong>. You pay for yourself every month X10.” “Mailsuite, You're the best. Can't run our business effectively without you. <strong>You save measurable time, team administrative costs and money</strong>. You pay for yourself every month X10.”
en messages 1 “I have been using Mailtrack for 6 years and truly love the product. It has given me <strong>fantastic insight into email usage and statistics which have been extremely helpful in navigating interactions</strong>. I recommend it to everyone!!” “I have been using Mailtrack for 6 years and truly love the product. It has given me <strong>fantastic insight into email usage and statistics which have been extremely helpful in navigating interactions</strong>. I recommend it to everyone!!”
en messages 1 “Easy to use on desktop and via phone. Just need to make sure to install and update gmail app on the phone for it to show up. I use it to <strong>monitor my clients open rate</strong>.” “Easy to use on desktop and via phone. Just need to make sure to install and update gmail app on the phone for it to show up. I use it to <strong>monitor my clients open rate</strong>.”
en messages 1 “<strong>With real-time alerts, I'm informed when my emails are accessed and read</strong>. The <strong>detailed engagement insights allow me to fine-tune my strategies, and the ability to monitor unopened emails enhances my follow-up efforts</strong>. Compatible with prominent email platforms, Mailtrack is an indispensable communication-enhancing instrument. Highly recommended because of its effectiveness and dependability!!!” “<strong>With real-time alerts, I'm informed when my emails are accessed and read</strong>. The <strong>detailed engagement insights allow me to fine-tune my strategies, and the ability to monitor unopened emails enhances my follow-up efforts</strong>. Compatible with prominent email platforms, Mailtrack is an indispensable communication-enhancing instrument. Highly recommended because of its effectiveness and dependability!!!”
en messages 1 “I use the PRO version and like it very much. I may upgrade to the higher version which has more features. If available, I'd give them six stars for customer support. Fast and courteous replies to emailed questions. A necessary tool for me as a business person. Are my addressees opening? Might I have an incorrect email address. I choose to <strong>not just send my emails off into the void</strong>.” “I use the PRO version and like it very much. I may upgrade to the higher version which has more features. If available, I'd give them six stars for customer support. Fast and courteous replies to emailed questions. A necessary tool for me as a business person. Are my addressees opening? Might I have an incorrect email address. I choose to <strong>not just send my emails off into the void</strong>.”
en messages 1 “I have really enjoyed using mailtrack pro with gmail. It is a great service with excellent, responsive customer support. I use mailtrack pro to <strong>give me a competitive edge and peace of mind in my business transactions</strong>. Highly recommend this service. My favorite cool feature is getting a heads up when an old email (or quote) is reopened months after it was originally sent. This knowledge is <strong>like having ESP enabling me to be prepared before the impending client phone call. It's a game changer</strong> for me!” “I have really enjoyed using mailtrack pro with gmail. It is a great service with excellent, responsive customer support. I use mailtrack pro to <strong>give me a competitive edge and peace of mind in my business transactions</strong>. Highly recommend this service. My favorite cool feature is getting a heads up when an old email (or quote) is reopened months after it was originally sent. This knowledge is <strong>like having ESP enabling me to be prepared before the impending client phone call. It's a game changer</strong> for me!”
en messages 1 View more reviews View more reviews
en messages 2 Privacy and Security Center Privacy and Security Center
en messages 1 Mailsuite and Mailtrack services are trusted by more than 116,000 paying subscribers and companies around the world Mailsuite and Mailtrack services are trusted by more than 116,000 paying subscribers and companies around the world
en messages 1 Read more Read more
en messages 1 Sorry, you can’t downgrade to a lower plan than what you have currently. <a href="%help_url%">More information</a> Sorry, you can’t downgrade to a lower plan than what you have currently. <a href="https://mailsuite.com/hc/en-us/articles/360005927278-How-to-change-your-Mailtrack-subscription-Plan">More information</a>
en messages 1 Close Close
en messages 1 About us About us
en messages 1 /hc/en-us/articles/360005926538-How-to-contact-Mailtrack /hc/en-us/articles/360005926538-How-to-contact-Mailtrack
en messages 1 Contact Contact
en messages 1 Team Team
en messages 1 Branding Branding
en messages 1 Careers Careers
en messages 1 Press Press
en messages 1 Confidential PDF Watermark Confidential PDF Watermark
en messages 1 Mailsuite for Outlook Mailsuite for Outlook
en messages 1 Mobile Add-on Mobile Add-on
en messages 1 Mailsuite App for Android and iPhone Mailsuite App for Android and iPhone
en messages 1 Email Templates Email Templates
en messages 1 Solutions Solutions
en messages 1 Startups Startups
en messages 1 Lawyers and Attorneys Lawyers and Attorneys
en messages 1 Freelancers Freelancers
en messages 1 HR HR
en messages 1 Teachers and Professors Teachers and Professors
en messages 1 Real Estate Real Estate
en messages 1 Marketers Marketers
en messages 1 Small Business Small Business
en messages 1 Sales Professionals Sales Professionals
en messages 1 Accountants Accountants
en messages 1 Mailsuite for Teams Mailsuite for Teams
en messages 1 Proposal Software Proposal Software
en messages 1 /hc/en-us/sections/19342205485853-GDPR-Compliance-Guide-for-Mailtrack-s-users /hc/en-us/sections/19342205485853-GDPR-Compliance-Guide-for-Mailtrack-s-users
en messages 1 GDPR Compliance Guide GDPR Compliance Guide
en messages 1 Join our community Join our community
en messages 1 Cookies Cookies
en messages 1 Terms Terms
en messages 1 Privacy Privacy

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Locale Domain Times used Message ID Message Preview
en messages 1 Mailsuite Mailsuite
en messages 1 https://cloud.google.com/find-a-partner/partner/mailtrack https://cloud.google.com/find-a-partner/partner/mailtrack
en messages 1 bundles/mailtrackfrontend/img/newWeb/pages/mailtracking/features-2.png bundles/mailtrackfrontend/img/newWeb/pages/mailtracking/features-2.png
en messages 1 bundles/mailtrackfrontend/img/newWeb/pages/mailtracking/features-3.png bundles/mailtrackfrontend/img/newWeb/pages/mailtracking/features-3.png
en messages 1 bundles/mailtrackfrontend/img/newWeb/pages/followUpReminders/hero.png bundles/mailtrackfrontend/img/newWeb/pages/followUpReminders/hero.png
en messages 1 bundles/mailtrackfrontend/img/newWeb/pages/mailtracking/features-5.png bundles/mailtrackfrontend/img/newWeb/pages/mailtracking/features-5.png
en messages 1 bundles/mailtrackfrontend/img/newWeb/pages/documentsigning/features-4.png bundles/mailtrackfrontend/img/newWeb/pages/documentsigning/features-4.png
en messages 1 https://mailsuite.com/hc/en-us/articles/360005927278-How-to-change-your-Mailtrack-subscription-Plan https://mailsuite.com/hc/en-us/articles/360005927278-How-to-change-your-Mailtrack-subscription-Plan